How technology enables wellbeing
Many employees say the workplace technology that they use to access wellbeing resources could be improved; this sentiment is particularly strong in Singapore and the UK.
Currently, only 27% of global employees rate their online wellbeing experiences as excellent, with 37% rating them as good. And these figures have fallen significantly from 2022, when 32% described their online wellbeing experiences as excellent, and 47% reported that they were good.
Across the board, employees point to considerable room for improvement when it comes to the workplace technology that employers are providing. Alarmingly, 70% of employees now state that the technology they use at work lags behind the technology they use at home, and this figure has jumped significantly, from 60% in 2022.
For employees used to the hyper-personalised and seamless experiences that they receive from the likes of Netflix, Spotify and Amazon, the friction they’re experiencing when accessing benefits, wellbeing and recognition from their employers can cause frustration, disengagement, and damage their perception of what their employer can do for them.
In response, employers should be looking to create a digital home for wellbeing, using technology to bring all elements of wellbeing support together in one place, alongside benefits. So you no longer have the benefits team making some wellbeing decisions in one part of the organisation, the wellbeing team making decisions in another part, the Mental Health First Aiders sharing content and best practice in another part, and so on.
How employees access this technology also matters; it’s likely that more and more employers will start turning to apps to enable employees to access wellbeing and benefits support when they’re on the move or outside of work. Indeed, 83% of employees say they’re happy to use their own phone to access work-related apps if it means a better experience.
“OneHub Wellbeing has solved a lot of problems for us. It's not only helping to create a culture centered around wellbeing, but we're seeing an improvement in employee output too.”
It’s time to use technology to bring benefits and other wellbeing support into one easy-to-access place for every employee. By offering this kind of unity, HR and Reward leaders have the opportunity to help the organisation become much more strategic in how it approaches employee wellbeing.
